I'm on my way to Seattle for a usability test on the new Bill Pay prototype I've been working on. I'm writing this only because this is the most exciting project that I've worked on since I've worked for Washington Mutual in the past 3 years. I've worked on some of their bigger projects in the past, most recently was the WaMu Direct online application (to compete with ING.) But this one... this one is huge, at least to me. To think that I'm working on something that will effect millions of people, sometimes on a daily basis, just blows me away. I haven't been this excited since we started theSupplyChain.com 6 years ago.
The prototype simply kicks ass. It's going to take about a year and a half to implement all the features that I put in. But once they are, it'll be so killer that even I would switch over... and that's saying a lot because I've been a BofA customer for 15 years and an avid online bill payer since it started about 9 years ago. BofA's Bill Pay system is the best that I've seen and has inspired me through this whole process. But once our system is complete, that is, when it's similar to my prototype, it will blow BofA out of the water.